Description
Facilities Management Models, Methods and Tools
Research Results for Practice
Coordinator: Jensen Per Anker
Language: EnglishSubjects for Facilities Management Models, Methods and Tools:
Keywords
BIM Modelling; Potential Collaboration Partners; FM; Theo Van Der Voordt; CRM; Danish Building Research Institute; CREM; External Service Provider; CREAM; Energy Savings; value; Business Process; property; Conference Papers; asset; Sustainable Buildings; strategic FM; FM Organisation; business; FM Function; Realdania; Building Renovation Projects; PPP; FM Management; public; FM Performance; office; Facilities Management Research; space; FM Provision; organization; FM Service; sustainability; Energy Efficiency; asset management; FM Strategy; portfolio; Usability Briefing; corporate; Sustainable FM; strategy; FM Provider; building; Continuous Commissioning; organisational; Service Orientation; operational; PPP Consortium; operations; private; building projects; facilities management models; strategic planning; space planning; organisational design
Publication date: 06-2021
· 15.6x23.4 cm · Paperback
Publication date: 06-2019
· 15.6x23.4 cm · Hardback
Description
/li>Contents
/li>Readership
/li>Biography
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This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice.
The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers:
- Strategy development
- Organisational design
- Space planning
- Building projects
- Optimisation
The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference.
CONTENTS
Preface
Forewords
Abbreviations
Contributors
Acknowledgements
INTRODUCTION
PART A: GUIDE TO FM TOOLS
Introduction to part A
A.I Strategy Development
1. Scenarios for FM in the future (B.34)
2. Adaptation between FM product and process (B.26)
3. Strategies for sustainable FM (B.6)
4. Drivers for innovation in services (B.14)
A.II Organisational Design
5. Organisation of FM in relation to core business (B.31)
6. Collaboration with external providers (B.19)
7. Capacity building in FM organisations (B.7)
8. Establishing property centres (B.33)
A.III Space Planning
9. Typology of office workplaces (B.1)
10. Value based space optimisation (B.4)
11. How to share space (B.5)
12. Creativity and facilities (B.2)
A.IV Building Project
13. Usability briefing (B.3)
14. Climate change and buildings (B.8)
15. Sustainability building renovation (B.10)
16. Maturity model for strategic partnerships (B.20)
17. From FM to building (B.21)
A.V Optimisation
18. FM as creator of added value (B.29)
19. Collaboration on value creation in FM innovation (B.16)
20. Personas as basis for service innovation (B.17)
21. Energy efficient FM (B.11)
22. How IT provides added value for FM (B.28)
PART B: MODELS, METHODS AND TOOL
Introduction to part B
B.I Facilities that support users and activities
1. Typology of office workplaces – Juriaan van Meel
- Creativity and facilities - Birgitte Hoffmann
- Usability briefing – Aneta Fronczek-Munter
- Value based space optimisation – Mette Tinsfeldt
- How to share space – Rikke Brinkø Berg
- Strategies for sustainable FM – Susanne Balslev Nielsen
- Capacity building in FM organisations – Kirsten Ramskov Galamba and
- Climate change and buildings – Rimante A. Cox
- ESCO as method for learning in FM organisations – Jesper Ole Jensen
- Sustainable building renovation - Per Anker Jensen
- Energy efficient FM – Christian Stenqvist
- Improving the environmental performance of buildings – Esmir Maslesa
- ICT in the FM supply chain – Ada Scupola
- Drivers for innovation in services – Per Anker Jensen (based on work by
- Management of innovation in FM – Per Anker Jensen (based on work by
- Collaboration on value-creation in FM innovation – Per Anker Jensen
- Personas as basis for service innovation – Anne Vorre Hansen
- Public-Private Partnerships and FM – Kristian Kristiansen
- Collaboration with external providers – Kresten Storgaard
- Maturity model for strategic partnerships – Jakob Brinkø Berg
- From FM to building – Per Anker Jensen
- Operational oriented building process – Poul Henrik Due
- Communities of practice as learning tool - Torben Damgaard
- Integrating operational knowledge in design - Helle Lohmann Rasmussen
- FM Value Map – Per Anker Jensen
- Adaptation between FM product and process – Akarapong Katchamart
- Value Adding Management – Per Anker Jensen
- How IT provides added value to FM – Poul Ebbesen
- FM as creator of added value – Per Anker Jensen
- Development of the integrated FM function – Per Anker Jensen
- Organisation of FM in relation to core business – Per Anker Jensen
- The strategic FM organisation in housing associations – Per Anker Jensen
- Establishing of property centres – Susanne Balslev Nielsen
- Scenarios for FM in the future – Per Anker Jensen
B.II Sustainability from goal to action
Susanne Balslev Nielsen
B.III Innovation and partnerships
Giulia Nardelli)
Giulia Nardelli)
(based on work by Giulia Nardelli)
B.IV Transfer of knowledge from FM to building projects
B.V FM and added value
B.VI FM organisation and development
INDEX
Per Anker Jensen is professor in Facilities Management and head of the externally funded Centre for Facilities Management – Realdania Research at the Technical University of Denmark since 2008. He holds the degrees of MSc in civil engineering and a PhD and MBA. Besides research and teaching, he has 20 years of experience from practice as consultant, project manager and facilities manager.