A Leader's Guide to Leveraging Diversity
Strategic Learning Capabilities for Breakthrough Performance

Leveraging Diversity: Strategic Learning Capabilities for Breakthrough Performance is designed to help business leaders and diversity practitioners alike conquer the complexity and take advantage of the opportunities associated with working productively with diversity. The book presents a clear direction for building the strategic learning capabilities needed to create and sustain adaptive organizations that effectively respond to today?s competitive demands. It provides a practical guide that features a variety of proven learning practices for leveraging diversity with case examples and planning tools. The book is structured in four parts and each chapter addresses one of the three strategic learning capabilities: contextual awareness, conceptual clarity, and taking informed action. Each chapter presents cutting edge practices in support of building the targeted learning capability. They contain case examples and sample tools to assist the reader as they internalize the practices and provide guidelines for applying the tools to their specific work situations. In the final part of the book, the reader is introduced to the three critical success factors necessary to support the successful execution of the strategic learning capabilities for leveraging diversity examined in this book. Whether the reader is new to diversity work or wishes to learn how to further leverage existing diversity initiatives with other strategically important business priorities, this book provides a comprehensive blueprint for navigating the complex and changing nature of situations involving diversity.

Part 1 Setting The Stage for Leadership Through Leveraging Diversity; Chapter 1 Strategic Learning: A Leadership Framework for Leveraging Diversity; Chapter 2 Organizational and Personal Rationale for Leveraging Diversity; Chapter 3 The Meaning of Diversity; Chapter 4 The Diversity Learning and Change Process; Part 2 STRATEGIC STORIES: A LEVER FOR INDIVIDUAL AND ORGANIZATIONAL CULTURAL CHANGE; Chapter 5 Essential Change Drivers for Leveraging Diversity; Chapter 6 Evidence-based Leadership; Chapter 7 Teaching the Organization How to Leverage Diversity; Chapter 8 Diversity Measurement and Evaluation; Part 3 Human Interaction: Leveraging Diversity at its Core; Chapter 9 The Art of Human Interaction; Chapter 10 Addressing Conflict Head On; Chapter 11 Finding Help in All the Right Places; Part 4 Leveraging Diversity Begins and Ends with Leadership; Chapter 12 A Leadership Mindset: Outside-In and Inside-Out;

Professional Practice & Development

Terrence E. Maltbia, Anne T. Power