Building an Inclusive Organization
Leveraging the Power of a Diverse Workforce

A diverse workforce is a business imperative. Without it, companies are made up of employees who come from the same background and have the same skills and, therefore, the same blind spots. A diverse workforce brings together different strengths, a variety of experiences, a huge breadth of knowledge and a myriad of creative problem-solving techniques. However, in order to leverage the benefits of this diverse workforce, businesses must be inclusive. Inclusion ensures that employees feel supported, are treated fairly and are therefore happier, more engaged and more productive. This not only improves staff wellbeing but also boosts company performance. Building an Inclusive Organization is a practical guide to creating an environment of real inclusion. It highlights how to remove unconscious bias from company processes including recruitment and selection, how to make the case for diversity and inclusion to all stakeholders and how to embed inclusion into an organization's culture and overall business strategy. Packed with case studies from global organizations including HSBC, UK Civil Service, BBC, KPMG, BAE Systems and Harvard Business School, Building an Inclusive Organization outlines the opportunities inclusion can create and how to leverage the benefits of diversity. There is also guidance and advice on how to measure, review and evaluate inclusion, how to achieve transparency around diversity both inside and outside the organization and how to implement robust processes and policies to foster diversity in organizations of any size from large corporates to SMEs and public sector departments.

Stephen Frost works with clients worldwide to embed inclusion into their decision making. He teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative and co-author of Inclusive Talent Management(both published by Kogan Page).

Provides guidance on how to make the argument for inclusion to all business stakeholders and build consensus among colleagues