Casino and Gaming Resort Investigations

Casino and Gaming Resort Investigations addresses the continued and growing need for gaming security professionals to properly and successfully investigate the increasing and unique types of crime they will face in their careers. As the gaming industry has grown, so has the need for competent and highly skilled investigators who must be prepared to manage a case of employee theft one day to a sophisticated sports book scam the next.

This book provides the reader with the fundamental knowledge needed to understand how each gaming and non-gaming department functions and interacts within the overall gaming resort, allowing the investigator to determine and focus on the important elements of any investigation in any area. Each chapter delivers a background of a department or type of crime normally seen in the gaming environment, and then discusses what should be considered important or even critical for the investigator to know or determine in the course of the investigation. Likely scenarios, case histories, and tips, as well as cautions for investigators to be aware of, are used throughout the book.

This book was written for and directed at gaming security and surveillance professionals, including gaming regulators, and tribal gaming authorities, who are almost daily confronted by the ingenious and the most common scams, theft, and frauds that are perpetrated in the gaming world.

Part 1: The Process of Investigation

1. The Art of Investigations
2. Field Investigations
3. Marketing Considerations and Investigations
4. Objective and Impartial Investigations
5. Understanding the Scope of the Investigation
6. Starting the Investigation
7. Written Reports
8. Interviews
9. Ethics in Gaming Investigations
10. Prosecution
11. Jurisdictions, Regulations and Gaming Environments
12. Investigations and Liability

Part 2: Non-Gaming Investigations

13. Non-Gaming Investigations
14. Food and Beverage Investigations
15. Background Checks and Vendor Due Diligence
16. Vehicle Accidents and Auto Theft
17. Post Investigation Best Practices

Part 3: Gaming Investigations

18. Investigative Concepts
19. Covert Surveillance Investigations
20. Employee Theft Investigations
21. Outside Agents and Collusion
22. Gaming Investigations
23. Cage Investigations
24. Investigations in the Slot Department
25. Investigation of Table Games
26. Investigation of Player’s Clubs
27. Investigation of Marketing Scams
28. Investigation of Keno and Bingo
29. Investigation of Race and Sports Book
30. Investigation of Nightclubs and Party Pools

Glossary of Gaming Terms

Derk J. Boss is a gaming surveillance, security and loss prevention specialist. He has served in executive positions in security, surveillance and compliance capacities for American Casino and Entertainment Properties, Grand Casinos, Bally’s, Aztar, Del E. Web, Corp., Palms, Tropicana Entertainment and MGM Resorts.

Alan W. Zajic is a Nevada licensed, Board Certified, independent security consultant specializing in gaming and nightclub environments. He has over forty years of practical hands-on experience in security and surveillance operations including Security Director for the Sahara Tahoe and High Sierra resorts in Lake Tahoe as well as corporate security for Del E. Web, Corp. in Nevada.