Digital Business Leadership, 1st ed. 2018
Digital Transformation, Business Model Innovation, Agile Organization, Change Management
Management for Professionals Series

This book provides specialists and executives with a clear, yet practical set of recommendations to meet the challenges of digital transformation and ensure long-term success as a leader in a primarily digital business world. The authors describe the fundamental principles of digitization and its economic opportunities and risks, integrating them into a framework of classic and new management methods. The book also explores how increasing digitization ? not only of communication, but of complete value chains ? has led to a need to establish a digital business leadership. Digitization is changing people and markets: it causes the upheaval of entire industries, creates new digital-centric companies, and forces established companies to cope with the transformation activities associated with these digitization processes. New approaches and methods have to be learned, tried and tested patterns of thinking have to be explored, and last but not least, innovation activities have to be understood as continuous necessities. At the same time, digital business offers considerable opportunities for renewing competitive advantages, improving existing process structures and realigning products, services and business models.

   
2. Eight Fields of Action for Building a Digital Business Leadership

2.1 Guidelines for the development of a vision for the digital age
2.2 Concepts for developing business model innovations
2.3 How to design a digital organization
2.4 From product to process - The relevance of services
2.5 Open Innovation - How to integrate customers into innovation processes
2.6 User Centering - What the Digital Customer Journey Provides
2.7 IT as an Enabler for the Digitization of Business Processes, Products and Services
2.8 Controlling a Digitized Organization 199
3. Change management - shaping change successfully
4. Best Practices for Building a Digital Business Leadership
5. The beginning is the most difficult of all - our prompt to action

Prof. Dr. Ralf T. Kreutzer has been a Professor of Marketing at the Berlin School of Economics and Law. In addition, he works as a marketing and management consultant, trainer, and coach. He previously worked for 15 years in various management positions at Bertelsmann, Volkswagen and Deutsche Post. Through regular publications and presentations Professor Kreutzer has spread considerable impulses concerning various topics related to marketing, dialogue marketing, CRM / loyalty programs, database marketing, online marketing, digital darwinism, strategic and international marketing. He advised a variety of enterprises nationally and abroad in these fields and trained/coached managers at middle and top management level. Professor Kreutzer is a frequent keynote speaker at national and international conferences. His recent book publications include “Kundenclubs & More“ (2004), “Marketing Excellence“ (2007), “Die neue Macht des Marketing” (2008), “Praxisorientiertes Dialog-Marketing” (2009), “Praxisorientiertes Marketing” (4th Edition, 2013), “Praxisorientiertes Online Marketing” (2. Auflage, 2014), “Digital Darwinism“ (2014, together with Karl-Heinz Land), “B2B-Online-Marketing und Social Media (2015, together with Andrea Rumler and Benjamin Wille-Baumkauff), “Dematerialisierung – Die Neuverteilung der Welt” (2015, together with Karl-Heinz Land), “Digitaler Darwinismus – Der stille Angriff auf Ihr Geschäftsmodell und Ihre Marke” (2nd Edition, 2016, together with Karl-Heinz Land) and “Kundenbeziehungsmanagement in digitalen Zeitalter” (2016).

Prof. Dr. Annette Pattloch has been a Professor of Marketing at the Beuth University of Applied Sciences Berlin since 2005. After studying Information Science at the University of the Saarland and at Rutgers University in the US, she has been working in the industry for more than ten years, most recently in a consulting

Illustrates eight central fields of action for digital business leadership

Provides practitioners and executives with a clear, yet practical, set of recommendations for action

Delivers case studies with insights in organizational behavior and methods of leading digital organizations