HP openview system administration handbook: Network node manager, customer views, service information portal, openview operations

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Language: English
Cover of the book HP openview system administration handbook: Network node manager, customer views, service information portal, openview operations

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400 p. · 18x23 cm · Paperback

For sys admins working with HP-UX, Solaris, or Windows, hands-on coverage of three key components of HPs popular network management tool.

  • Detailed coverage of network monitoring and customization with Network Node Manager.
  • Implementing Customer Views to provide a logical view of devices based on customer ownership.
  • How to make information web accessible through Service Information Portal.
This book is designed as a hand-on guide to three OpenView products: Network Node Manager (NNM), Customer Views (CV), and Service Information Portal (SIP). The book begins with a review of network management and Simple Network Management Protocol (SNMP). Simple Network Management Protocol (SNMP) is the protocol governing network management and the monitoring of network devices and their functions. While NNM provides the physical layout of the networked enterprise, Customer Views (CV) provides a logical view of devices based on customer ownership. CV provides the ability to define which customers will be affected by which resources. This book covers CVs additional containers to the NNM root submap, including: Key Resources, Customers, Devices, Internet Links, and Sites. Because CV allows you to configure a restricted view of the network, this aspect of the book will appeal to Managed Service Providers (MSPs). This book also covers Service Information Portal (SIP), which provides a web accessible interface to some of the data available in NNM and CV. SIP also contains gauges to display the overall health of Key Resources, Customer Premises Equipment, Routers, Interfaces and Servers as defined in NNM and CV.

Tammy Sealey is an OpenView consultant for Hewlett-Packard with certifications in Network Node Manager, OpenView Performance, and OpenView Operations. She has spent seven years teaching and consulting with OpenView products including NNM, OpenView Operations and OpenView Performance. Tammy has 15 years of Unix and networking experience and has delivered OpenView presentations at HP World 1999 in San Francisco and InterWorks 2000 in Las Vegas.

1. Introduction to Network Node Manager, Customer Views, and Service Information Portal.
An SNMP coke machine.
What Network Node Manager Provides.
What Customer Views provides.
What Service Information Portal Provides.
Obtaining an evaluation copy of NNM, CV, and SIP.
Additional OpenView products.
Some URLs you should know about. 2. Why Network and Systems Management Systems Fail
To Work Properly.
To Effectively Manage the Enterprise Growth.
To Manage Everything At Once.
To Even Get off the Ground. 3. Create a Deployment Checklist.
How will a problem be detected?
What is the Management Domain?
Are there Firewalls within the Management Domain?
Out of Band Network Management.
What Backup and Recovery methods will be utilized?
Authentication, Authorization, and Access Control.
Is there a need for Event Correlation?
High Availability and Fault Tolerance Requirements?
Configuration and Change Management processes? 4. Out-of-the-box Network Node Manager.
NNM discovery.
Symbols and Objects.
Alarms Categories.
Querying the MIB.
Web access. 5. Network Discovery.
Seeding Initial Discovery.
Additional discovery methods. 6. Customizing NNM from the GUI.
Customizing Submaps.
Summary. 7. Advanced Customization.
Application Integration using Application Registration Files (ARF).
Application Integration using Web Launcher Registration Files (WLRF) and Network Presenter Registration Files (NPRF).
Defining Custom Symbols and Fields.
Summary. 8. Data Collection and Event Configuration.
Creating a Data Collection.
Creating Threshold and Rearm Events.
Customizing Existing Data Collections.
Customizing Existing Events.
Test Your Knowledge of Data Collection and Events.
Detailed Solution to Network Printer Exercise.
Summary. 9. Scalability and Distribution.
Remote Consoles.
Configuring the On-Demand Level for a Map.
Configuring the Polling Frequency.
Defining Filters.
Distributed Internet Monitoring (DIM).
Summary. 9. Scalability and Distribution.
Remote Consoles.
Configuring the On-Demand Level for a Map.
Configuring the Polling Frequency.
Defining Filters.
Distributed Internet Monitoring (DIM).
Summary. 10. Customer Views.
The Five Additional Views.
The ovcustomer Utility.
Configuring the Hierarchical Submap Builder.
Summary. 11. Service Information Portal.
Generic Net Demo.
Integrating SIP With NNM. 12. Introduction to OpenView Operations (OVO).
Monitoring the Enterprise with OVO.
The OVO Operator.
The OVO Administrator.
Template Administrators.
Summary. 13. Out-of-the-box with HP OpenView Operations.
Consider a Service Level Implementation.
Pre and Post Software Installation Summary.
Installing the management Server.
agent software installation.
OpenView Status Checks.
OVO Automatic Startup at Boot Time.
The Administrator Console.
Windows and Menus.
Nodes, Node Groups, Node Layout Groups, Node Hierarchies.
Message Groups.
Profiles and User Banks.
Applications.
The Operator Console.
Configure a New OVO Operator.
Configure the Management Server.
Working from the command line.
Problem Solving with OpenView Operations.
OVO server and node resources.
Documentation.
Tools and Resources. 14. Agents, Policies and Distribution.
the OVO Agents.