Marketing Services and Resources in Information Organizations
Chandos Information Professional Series

Author:

Language: English
Cover of the book Marketing Services and Resources in Information Organizations

81.69 €

In Print (Delivery period: 14 days).

Add to cartAdd to cart
Publication date:
Support: Print on demand

With the rapid development of information and communication technology and increasingly intense competition with other organizations, information organizations face a pressing need to market their unique services and resources and reach their user bases in the digital age. Marketing Services and Resources in Information Organizations explores a variety of important and useful topics in information organisations based on the author?s marketing courses and his empirical studies on Australian academic librarians? perceptions of marketing services and resources. This book provides an introduction to marketing, the marketing process, and marketing concepts, research, mix and branding, and much more. Readers will learn strategic marketing planning, implementation, and evaluation, effective techniques for promoting services and resources, and effective social media and Web 2.0 tools used to promote services and resources.

Marketing Services and Resources in Information Organizations is survey-based, theoretical and practical. The advanced statistical techniques used in this book distinguish the findings from other survey research products in the marketing field, and will be useful to practitioners when they consider their own marketing strategies. This book provides administrators, practitioners, instructors, and students at all levels with effective marketing techniques, approaches, and strategies as it looks at marketing from multiple perspectives.

Dr. Zhixian (George) Yi is a Leadership Specialization Coordinator and Ph.D. supervisor in the School of Information Studies at Charles Sturt University, Australia. He received a doctorate in information and library sciences and a PhD minor in educational leadership from Texas Woman?s University, and he was awarded his master?s degree in information science from Southern Connecticut State University. In 2009, he was awarded the Eugene Garfield Doctoral Dissertation Fellowship from Beta Phi Mu, the International Library and Information Studies Honor Society. He was selected for inclusion into Who?s Who in America in 2010.

1. Introduction to Marketing 2. Market Research 3. Techniques for Identifying Users’ Needs and Wants 4. Segmentation, Targeting and Positioning 5. The Marketing Mix and Branding 6. Strategic Marketing Planning 7. Marketing Implementation and Evaluation 8. Techniques for Promoting Services and Resources 9. Techniques for Marketing Electronic Resources 10. Social Media Marketing 11. The Future of Marketing Services and Resources

Dr. Zhixian (George) Yi is a lecturer in the School of Information Studies (SIS) at Charles Sturt University (CSU), Australia, where he is Leadership Specialisation Coordinator. He is a Ph.D. supervisor. He mainly teaches the management and marketing subjects and conducts related research projects.

He was born in group 3, Huangnidong village, Xima town, Hongjiang city (previously called Qianyang county), Hunan Province, China. After the graduation from Xima High School, he taught English in this school for two years. Then, he studied at No. 1 Qianyang Senior High School and Huaihua University, and after the graduation of this university, he taught English at this school for seven years. He obtained master’s degree in English language and literature at Central South University and taught English in the School of Foreign Languages at Guangdong University of Technology for six years. He was a lecturer and associate director of the Teaching and Research Section for English Majors in the School of Foreign Languages at Guangdong University of Technology for many years. He was an associate principal and English teacher for one year at Hepo Senior High School of Jiexi county in Jieyang city, Guangdong, China.
In the United States, he received a doctorate in information and library sciences and a PhD minor in educational leadership from Texas Woman’s University, and he was awarded his master’s degree in information science from Southern Connecticut State University. In 2009, he was awarded the Eugene Garfield Doctoral Dissertation Fellowship from Beta Phi Mu, the International Library and Information Studies Honor Society. He was selected for inclusion into Who’s Who in America in 2010. He won the Chinese American Librarians Association's Jing Liao Award for the Best Research in All Media for 2014, and his research paper was selected by the journal’s (Library Management) editorial team as a Highly Commended paper in the 2017 Emerald Literati Network Awards for E
  • Examines effective marketing techniques, approaches and strategies
  • Studies marketing from multiple perspectives
  • Empirical-based, theoretical, and practical
  • Systematic and comprehensive