Creative memories - the 10 timeless principles behind the company that pioneered the scrapbooking industry

AN INSPIRATIONAL START 1 CHAPTER 1: It All Started with Three Little Words 3 CHAPTER 2: It's a People Business 15 Part 2:GUIDING PRINCIPLES 27 CHAPTER 3: Putting Principles on Paper 29 CHAPTER 4: Operate from Least to Most 41 CHAPTER 5: Embrace the Abundance Mentality 55 CHAPTER 6: Keep the Promise 67 CHAPTER 7: Make It Easy 85 CHAPTER 8: Communicate Clearly and Concisely 101 CHAPTER 9: Protect the Relationship 123 CHAPTER 10: Respect Personal Choices 135 CHAPTER 11: Go for the Good of the Whole 147 CHAPTER 12: Don't Knee Jerk 161 CHAPTER 13: Ensure Sustainability 171 Part 3:LEADING INTO THE FUTURE 183 CHAPTER 14: Inspiring Hope for the Future 185 INDEX 195