Human relations for career and personal success (9th ed )

Human Relations for Career and Personal Success: Concepts, Applications, and Skills, Ninth Edition, shows how you can become more effective in your work and personal life through developing your human relations skills. Emphasizing different aspects of human relations, the text covers such topics as career advancement, developing good work habits, and managing stress and personal problems. Though designed to fit human relations courses taught in colleges, career schools, and vocational-technical schools, the text is also ideal for managerial, professional, and technical workers who want to improve their workplace and personal relationships as they forge ahead in their careers.

PART I: UNDERSTANDING AND MANAGING YOURSELF

1: Human Relations and You

2: Self-Esteem and Self-Confidence

3: Self-Motivation and Self-Discipline

4: Emotional Intelligence, Attitudes, and Happiness

5: Values and Ethics

6: Problem Solving and Creativity

PART II: DEALING EFFECTIVELY WITH PEOPLE

7: Personal Communication Effectiveness

8: Communication in the Workplace

9: Getting Along with Your Manager, Coworkers, and Customers

10: Managing Conflict

11: Becoming an Effective Leader

12: Motivating Others and Developing Teamwork

13: Diversity and Cross-Cultural Competence

PART III: DEVELOPING CAREER THRUST

14: Getting Ahead in Your Career

15: Learning Strategies, Perception, and Coping with Lifespan Changes

16: Developing Effective Work Habits

PART IV: STAYING EMOTIONALLY AND PHYSICALLY HEALTHY

17: Managing Stress and Personal Problems