Quality Improvement in Behavioral Health, Softcover reprint of the original 1st ed. 2016

This innovative volume presents a cogent case for quality improvement (QI) in behavioral healthcare as ethical practice, solid science, and good business. Divided between foundational concepts, key QI tools and methods, and emerging applications, it offers guidelines for raising care standards while addressing ongoing issues of treatment validity, staffing and training, costs and funding, and integration with medical systems. Expert contributors review the implications and potential of QI in diverse areas such as treatment of entrenched mental disorders, in correctional facilities, and within the professional context of the American Psychological Association. The insights, examples, and strategies featured will increase in value as behavioral health becomes more prominent in integrated care and vital to large-scale health goals.

Included in the coverage:

• Behavioral health conditions: direct treatment costs and indirect social costs.<
• Quality improvement and clinical psychological science.

·  Process mapping to improve quality in behavioral health service delivery.

·  Checklists for quality improvement and evaluation in

behavioral health.

·  Creating a quality improvement system for an integrated care program: the why, what, and how to measure.

·  Feedback Informed Treatment (FIT): improving the outcome of psychotherapy one person at a time.

Quality Improvement i

n Behavioral Healthcare gives health psychologists, public health professionals, and health administrators a real-world framework for maintaining quality services in a rapidly evolving health landscape.

Basic Principles of QI. – What is QI: an overview. – The need for QI in behavioral health. – An overview of QI theory. -  The relationship between QI and clinical science. – Apple and QI. – The Toyota way. – QI and cost. – Key Tools in QI. – Measuring satisfaction. – Flowcharts to understand processes. – Run charts, histograms, Pareto diagrams. – Clinical tools. – Cause and effect diagrams. – Checklists. – Benchmarking. – Clinical effectiveness. – Measuring cost. – Project planning. – Applications of QI. – Patient Journey British Health Service. – Intermountain Health Care: Evidence-based care. – QI and substance abuse. – QI and multisystemic therapy. – Integrated care and QI. – Department of Veterans Affairs’ electronic health record. – Qi and training in behavioral health. – QI and SMI. – QI and HMO. – QI and population health. – QI and the APA. – QI and patient feedback. – QI and integrity of research. – QI and correctional mental health. – QI and chronic pain management. – QI and chronic disease management. -  Concluding remarks.​

Introduces concept of QI in context of behavioral health care, mandated by the Affordable Care Act

Provides models and examples of QI applications in industry and in medicine

Disseminates information for implementing best-practice QI methods in behavioral health systems

Includes supplementary material: sn.pub/extras