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Search on Service :

We found 38319 books matching Service .
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  1. Couverture de l'ouvrage Service chain management
    Authors : Voudouris Christos , Owusu Gilbert , Dorne Raphael , Lesaint David
    Language: English
    10-2010308 p.15.5x23.5 cm
    Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. It does this through intelligent and optimised forecasting...
    In Print (Delivery period: 15 days).
    Paperback Approximative price 68.56 € Add to cartAdd to cart
  2. Couverture de l'ouvrage Service chain management
    Authors : Voudouris Christos , Owusu Gilbert , Dorne Raphael , Lesaint David
    Language: English
    12-2007340 p.15.5x23.5 cm
    Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. It does this through intelligent and optimised forecasting...
    In Print (Delivery period: 15 days).
    Hardback Approximative price 64.99 € Add to cartAdd to cart
  3. Couverture de l'ouvrage Advances in Service Science
    Language: English
    12-2018Print on demand293 p.15.5x23.5 cm
    This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging technology and applications...
    In Print (Delivery period: 14 days).
    Hardback Approximative price 215.96 € Add to cartAdd to cart
  4. Couverture de l'ouvrage Cloud as a Service
    Authors : Castro-Leon Enrique , Harmon Robert
    Language: English
    12-2016Print on demand337 p.15.5x23.5 cm
    See how the principles of Service Science govern the dynamics driving the adoption of cloud computing in the industry.. Cloud as Service shows you how the evolution of enterprise...
    In Print (Delivery period: 15 days).
    Paperback 36.91 € Add to cartAdd to cart
  5. Author : SERVICE
    Language: English
    05-1991138 p.29.7x21 cm
    Subject to availability at the publisher.
    Approximative price 79.50 € Add to cartAdd to cart
  6. Couverture de l'ouvrage Fundamentals of Service Systems
    Language: English
    03-2019362 p.15.5x23.5 cm
    This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation...
    In Print (Delivery period: 15 days).
    Paperback 89.66 € Add to cartAdd to cart
  7. Couverture de l'ouvrage Fundamentals of Service Systems
    Language: English
    12-2015Print on demand362 p.15.5x23.5 cm
    This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation...
    In Print (Delivery period: 15 days).
    Hardback 89.66 € Add to cartAdd to cart
  8. Couverture de l'ouvrage Winning at service - lessons from service leaders
    Authors : Schmidt Waldemar , Adler Gordon , van Weering Els
    Language: English
    01-2003200 p.16.4x24 cm
    This book reveals the Secrets to Service Success by analyzing four service companies that grew from small beginnings to the leaders in their industries. Interviews with the four...
    Subject to availability at the publisher.
    Hardback Approximative price 56.07 € Add to cartAdd to cart
  9. Couverture de l'ouvrage Service productivity management
    Authors : Sherman H. David , Zhu Joe
    Language: English
    11-2014328 p.15.5x23.5 cm
    Service Productivity Management is an in-depth guide to using the most powerful available benchmarking technique to improve service organization performance - Data Envelopment...
    In Print (Delivery period: 15 days).
    Paperback Approximative price 116.04 € Add to cartAdd to cart
  10. Couverture de l'ouvrage Service productivity management
    Authors : Sherman H. David , Zhu Joe
    Language: English
    06-2006332 p.
    Service Productivity Management is an in-depth guide to using the most powerful available benchmarking technique to improve service organization performance - Data Envelopment...
    In Print (Delivery period: 15 days).
    Hardback Approximative price 157.19 € Add to cartAdd to cart
  11. Couverture de l'ouvrage Service Fascination
    Author : Zagel Christian
    Language: English
    12-2015Print on demand338 p.14.8x21 cm
    Christian Zagel presents a new way of innovating, measuring, and improving self-service systems for retail environments in the context of Customer Experience Management. He shows that...
    In Print (Delivery period: 15 days).
    Paperback Approximative price 84.39 € Add to cartAdd to cart
  12. Couverture de l'ouvrage Service Management and Marketing
    Author : Gronroos Christian
    Language: English
    07-2015536 p.18.7x23.3 cm
    Written by a leading pioneer in the field, the revised and updated fourth edition of this successful text examines service management and management in service competition from the...
    In Print (Delivery period: 12 days).
    Paperback Approximative price 75.37 € Add to cartAdd to cart
  13. Authors : Guy Mary E. , Newman Meredith A. , Mastracci Sharon H.
    Language: English
    11-201415.2x22.9 cm
    Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job...
    In Print (Delivery period: 13 days).
    Paperback Approximative price 59.69 € Add to cartAdd to cart
  14. Couverture de l'ouvrage The definitive guide to SOA : Oracle Service Bus
    Authors : Schorow David , Davies Jeff , Ray Samrat , Rieber David
    Language: English
    09-2008508 p.17.8x23.5 cm
    The Definitive Guide to SOA: Oracle® Service Bus, Second Edition targets professional software developers and architects who know enterprise development but are new to enterprise...
    In Print (Delivery period: 15 days).
    Paperback Approximative price 76.21 € Add to cartAdd to cart
  15. Couverture de l'ouvrage Managing Service Productivity
    Language: English
    09-2016Print on demand394 p.15.5x23.5 cm
    This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries...
    In Print (Delivery period: 15 days).
    Paperback 105.49 € Add to cartAdd to cart
  16. Couverture de l'ouvrage Managing Service Productivity
    Language: English
    08-2014394 p.15.5x23.5 cm
    This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries...
    In Print (Delivery period: 15 days).
    Hardback 147.69 € Add to cartAdd to cart
  17. Couverture de l'ouvrage Gemba Walks for Service Excellence
    Author : Petruska Robert
    Language: English
    02-201821.6x27.9 cm
    Your customers have become increasingly sophisticated and more connected than ever?broadcasting real-time feedback to a cloud of followers who are watching your every move. As savvy customers...
    In Print (Delivery period: 13 days).
    Hardback 209.19 € Add to cartAdd to cart
  18. Author : Petruska Robert
    Language: English
    06-2012100 p.21.6x27.9 cm
    Your customers have become increasingly sophisticated and more connected than ever?broadcasting real-time feedback to a cloud of followers who are watching your every move. As savvy customers...
    In Print (Delivery period: 13 days).
    Paperback Approximative price 39.94 € Add to cartAdd to cart
  19. Couverture de l'ouvrage Service Availability
    Language: English
    12-2006289 p.15.5x23.5 cm
    This book constitutes the thoroughly refereed post-proceedings of the Third International Service Availability Symposium, ISAS 2006, held in Helsinki, Finland, in May 2006. The 19 revised...
    In Print (Delivery period: 15 days).
    Paperback Approximative price 73.84 € Add to cartAdd to cart
  20. Couverture de l'ouvrage Service oriented modeling : service analysis, design and architecture
    Author : Bell Michael
    Language: English
    04-2008366 p.18.5x26.4 cm
    This book will provide answers to the most common questions that face enterprise leaders concerning service oriented architecture development lifecycle initiatives.  It is a guide for...
    In Print (Delivery period: 12 days).
    Hardback Approximative price 69.88 € Add to cartAdd to cart
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