Introduction to Organizational Behavior. Chapter 1. The Field of Organizational Behavior. Chapter2. Organizational Justice, Ethics and Corporate Social Responsibility. Basic Human Processes. Chapter 3. Perception and Learning. Chapter 4. Personality and Abilities. Chapter 5. Coping with Organizational Life: Emotions and Stress. The Individual in the Organization. Chapter 6. Work-related Attitudes. Chapter 7. Motivation in Organizations. Group Dynamics. Chapter 8. Group Dynamics and Work Teams. Chapter 9. Communication in Organizations. Chapter 10. Decision Making and Creative Problem Solving. Chapter 11. Conflict, Cooperation, and Trust. Influencing Others. Chapter 12. Social Influence, Power and Politics. Chapter 13. Leadership. Organizational Processes. Chapter 14. Organizational Culture, Creativity and Innovation. Chapter 15. Organizational Structure and Design. Chapter 16. Managing Organizational Change: Strategic Planning and Organizational Development. Appendix I: Learning About Behavior in Organizations: Theory and Research. Appendix II: Understanding and Managing Your Career.