Employee Empowerment
The Prime Component of Sustainable Change Management

One of the major discussions in the business world is: How do we get our human capital assets more engaged in the organization? Current Gallup Polls state that 85% of our employees are not engaged within their organizations.

Employee Empowerment fully analyzes this workplace condition, which is a major concern for most CEOs. The solution proposed by this book is the introduction of the TLS (Theory of Constraints - Lean - Six Sigma) Continuum Empowerment model, which comprises three levels of empowerment ? Management, Cross-Functional Team, and Individual. The first is the empowerment that comes from upper management to the organization as a whole. The second level is the empowerment that comes from the various cross-functional teams and the final level is from the individuals themselves through their ability to take ownership in the processes in which they are involved. The end solution in the book is that if we can get the human capital assets to take ownership of the processes (that is, empower the front-line employees), it will increase the level of engagement. If they become more engaged they will empower the organization at all levels to introduce sustainable change management to resolve problems within the organization. One of the tools of individual empowerment is the use of the Six Sigma toolbox.

This book makes the case that when human capital assets take ownership of the processes, then we have greater engagement, and thus a more empowered organization.

Figures

Acronyms

Forward

Introduction

Chapter 1: What is Empowerment?

Chapter 2: The Role of DNA in Life

Chapter 3: The Role of DNA in Business

Chapter 4: The TLS Continuum Empowerment Model

Chapter 5: Management Empowerment

Chapter 6: Cross-Functional Team Empowerment

Chapter 7: Individual Empowerment

Chapter 8: Empowerment and Engagement

Acknowledgements

Daniel T. Bloom is a well-respected author, speaker and HR strategist, who during his career has worked as a contingency executive recruiter, member of the internal HR staff of a Fortune 1000 corporation, an HR Consultant and a Corporate Relocation Director for several real estate firms. He is an active participant within the HR social Media scene maintaining blogs since 2006 and has written over 40 articles, which have appeared online and in print; as well as published six books. He is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute and as a Six Sigma Black Belt through the Applied Technology Program at St. Petersburg College. He is a professional member of the American Society for Quality. He is the Founder and Chief Executive Officer of Daniel Bloom and Associates, Inc., a human resource consulting firm dedicated to empowering organizational change in the HR community.