Human Centered Organizational Culture
Global Dimensions
Human Centered Management Series

This book is part of the Human Centered Book Trilogy, the 2021 volumes of the Routledge Human Centered Management HCM Series. HCM books are pioneering transformation from the traditional humans-as-a-resource approach of the industrial past, to the humans at the center management and organizational paradigm of the 21st century. HCM is built on talent and wellbeing of people in the workplace driving work engagement, quality standards, high performance and productivity for long-term organizational sustainability in the global VUCA (volatile, uncertain, complex, ambiguous) environment.

This book was carefully crafted by recognized international human centered scholars from four continents. Although all organizations seek to have an optimal culture, unstoppable disruptions in the VUCA environment easily derail even the best efforts. Conventional assumptions of culture as a unifying organizational force are hardly defendable today. HCM maintains that culture is not only about cohesiveness and consensus but effective management of conflict and disagreements continuously testing the capacity of people to work together. This book is about organizational transformation positioning people at the center. Complementary chapters integrate as antidotes to overcome disruptions in the VUCA environment and the effects of the COVID-19 pandemic affecting people and organizations worldwide.

This and its two complementary titles Soft Skills for Human Centered Management and Global Sustainability and Sensible Leadership: Human Centered, Insightful and Prudent are timely readings for leaders, managers, researchers, academics, practitioners, students and the general public responsible for organizations across industries and sectors worldwide pursuing quality standards and organizational transformation to attain sustainability.

PART I Human Centered Models of Organizational Culture. 1. The Human Centered Sustainable Quality Culture in OrganizationsMaria-Teresa Lepeley 2. Life-work Continuum: The New Organizational Culture Nicholas Beutell, Katherina Kuschel, Maria-Teresa Lepeley 3. Cultural Interoperability in Interorganizational Collaborations Peter Essens, Frederik Wermser, Susanne Täuber 4. L-E-A-P: A New Organizational Culture Framework for Knowledge-Intensive Organizations Vishal Gupta and Neena Gopalan 5. A Social Complexity Perspective: Rehumanizing Organizational Culture with Human Centered Management for Long-Term Sustainability Jan Willem Nuis and Pascale Peters 6. Virtuous Human Centered Organizational Culture: The Case of People with Disabilities Armand Bam and Linda Ronnie PART II Human Centered Organizational Culture in Business. 7. Assessment of the Theoretical Evolution of Organizational Culture: Pending Need for Human Focus Oswaldo Morales, Gareth Rees, Sergio Morales 8. A Human Centered Organizational Culture: Focused on Wellbeing, Fairness and the Common Good Nicolas Majluf 9. Virtuous Work and Organizational Culture: How Aristotelian Practical Wisdom can Humanize Business Javier Pinto, Ignacio Ferrero, Germán ScalzoPART III Disruptions and Change in Human Centered Organizational Culture in Healthcare. 10. Healthcare and Human Centered Organizational Culture During the COVID-19 Pandemic: The Italian Experience Francesca Dal Mas, Gabriele Romani, Mirko Modenese, Rossella Lucà, Maria Francesca Manca, Maria Ferrara, Lorenzo Cobianchi 11. Knowledge Translation During the COVID-19 Pandemic Francesca Dal Mas, Lorenzo Cobianchi, Daniele Piccolo, Paul Barach

Maria-Teresa Lepeley is President and CEO of the Global Institute for Quality Education, USA.

Oswaldo Morales is Associate Professor of Administration in the ESAN Graduate School of Business at ESAN University, Peru.

Peter Essens is Director of the Center of Expertise in the Department of Human Resource Management and Organizational Behavior at the University of Groningen, The Netherlands.

Nicholas J. Beutell is Professor of Management in the LaPenta School of Business at Iona College, USA.

Nicolas Majluf is Emeritus Professor in the School of Engineering at Pontificia Universidad Católica de Chile.