Manage to Engage
How Great Managers Create Remarkable Results

The CEO of highly respected global consultancy Proudfoot shares her secrets to achieve your leadership license to operate and create businesses fit for people

Manage to Engage: How Great Managers Create Remarkable Results provides leaders with a practical, business-proven approach for building stronger organizational ecosystems that achieve exceptional results and long-term prosperity. Packed with innovative tools and exercises that can be immediately applied in any management setting, in-person or virtually, this invaluable guide shows you how to create a movement of energized and enabled people who are truly engaged in their work.

Author Pamela Hackett has advised, led, and supported people through major change for some of the world's most prominent companies and brands throughout her 35 years in management consulting. In this must-read book, Pamela shares with you the one factor that underpins all performance improvement and transformation goals - be they operational, financial, cultural, or ultimately driven by your customer. It is to have a fully engaged workforce.  She shares her passionate commitment to "people solutions? in business and operations improvement by teaching you how to place engagement at the center of both your leadership and your entire organization. Designed to infuse engagement into every part of your day-to-day role, this vital resource will help you:

• Raise your head from your technology, connect with people, and build strong relationships by following simple yet powerful concepts like the ?HeadsUP High 5?
• Leverage active management and other behavior models to change the way your teams work with you, and motivate them strive for ?best possible? instead of ?best practice?
• Use the innovative ?1.5.30 Connect? performance improvement framework to bring about measurable and meaningful change through engagement and replace your outdated annual performance review system
• Recognize and rapidly adapt to the post-COVID world of work where more people are working remotely? and connectivity and engagement is more crucial than ever before

Manage to Engage: How Great Managers Create Remarkable Results should be required reading for anyone wanting to create great relationships at work, be genuinely connected to people, and power-up engagement levels to new highs.

Introduction ix

1 People Matter: We Need a Healthier Way of Working 1

2 The Ice Age: It’s Alive and Well at Work 21

3 Manage to Engage: Building Street Cred 43

4 Fair Trade: An “F” You Should Be Proud Of 51

5 A Common Cause: Collecting Volunteers to Create a Movement 77

6 Cleaning Up Your Workplace 97

7 Out Your Doubt and Boost Confidence 121

8 Building Connections: Can You Hear Me? 139

9 The Strength in Numbers Is Collaboration 157

10 Building Community: 1 + 1 = 3 175

11 Growing Capability: We Yearn to Learn 183

12 Freedom: The Great Facilitator 199

13 Making a Difference: Engage. Enable. Energize. 205

Conclusion 213

Acknowledgments 217

About the Author 219

Index 221

PAMELA HACKETT has 35 years of experience in management consulting. She has advised, led, and supported some of the world’s leading brands through change. Today, Hackett is CEO of Proudfoot, an international management consultancy with an unwavering commitment to “people solutions”. She launched HeadsUp in 2019 as a global call to action for leaders to connect with people to build both fit and healthy businesses.