Management in the Airline Industry Routledge Research in Employment Relations Series

Combining contemporary HRM theory and practice with debates in critical management and in industrial relations, this book examines the peculiar challenge that civil aviation pilots present for management. As a highly educated, highly trained, and non-substitutable professional employee, the airline pilot wields considerable industrial power.

Based on original research, this book examines the impact of human resource management on airline pilots in recent years as well as drawing out wider conclusions on the management of human resources, union-management relationship and the experience of work.

Of great interest to students and academics involved with HRM, the book will also be useful reading for all those with an interest in the aviation industry.

1. Introduction 2. Civil Aviation and the Airline Pilot 3. HRM Content and Style 4. The Study 5. HRM Content and Style in UK Airlines 6. HRM and Job Satisfaction 7. HRM, Organizational Commitment and Commitment to the Union 8. Pilots and Partnership 9. Discussion

Geraint Harvey is Lecturer in Organizational Behaviour and HRM at Swansea University School of Business and Economics.