The Toyota Precepts -- Foreword -- 1 Our History -- Kosai, Shizuoka, Japan, 1867 -- Georgetown, Kentucky, 1985 -- Georgetown, Kentucky, January 2009: The Recession and Downturn of the Auto Industry -- Washington, D.C., February 2010 -- 2 Our Beginning: Team Members Who Began the Success Story -- Debbie Poe: Assistant Manager -- Karen Wells: Assistant Manager -- Keith Royse: Group Leader -- Tony Hendrichs: Group Leader -- My Story as a Military Team Member at Toyota -- Audie Alford: Group Leader -- Doug Omohundro: Assistant Manager, Conveyance -- Toyota . “What a Feeling” -- Lowry Gillis: Team Leader -- David Craig: Assembly 1 Safety Team and Proud of It!!! -- Avery Bussell: Group Leader, Assembly 1 -- 3 Our Motivation: Stories of Appreciation and Dedication -- Shannon Conder: Team Member, TMMI Assembly Conveyance -- Bryan Litteral: Team Leader -- Jeff Hill: Team Leader -- Katrina Bevins: Team Member -- David Farmer: Associate Staff -- Rick Corbin: Group Leader, Body Weld 1 CCR -- David Eads: Team Leader -- 4 Our Inspiration: Stories of Support and Triumph -- Larry McRae: Team Leader -- Matt Lucas: Team Member -- Brent Pennington: Team Member -- Nick Ousley: Team Member -- Greg Richards: Team Member -- David Soard: Team Leader -- Kathy Walker Taulbee: Team Member -- 5 Our Determination: Stories of Kaizen -- Kelly C. Cox: Engineer, Power Train -- Brian McElroy: Team Leader -- Communication -- Doug Collins: Team Leader, Body Weld 1 -- David Foster: Team Member -- Mike Perkins: Dave Foster’s Group Leader -- Ron Kristoff: Team Leader, KGPC Trainer -- Transition to Toyota -- Blair Perkins: Engineering Specialist, Assembly -- 6 Our Thinking Minds: Stories of Quality Circle Activity -- Renee McIntosh: Team Member, Quality Circle Support -- A Team Member’s Day at Toyota -- Brian Staples: Team Leader -- Mark Alexander: Team Leader, Body Weld -- Greg Ballou: ESI and Safety Team Member -- Steve Turley: Team Member, Quality Circle Support -- David Eads: Team Leader -- 7 Our Family: Making It Personal -- Lillie Turner: Team Leader -- Abbie (Age 9) and Cash Turner (Age 7): Children of Tim Turner -- Bob Ditty: Team Leader -- Zenith Sorrell: Team Leader, and Jeff Sorrell: Skilled Team Leader -- Kim Burnette: Team Member -- John Booth: Team Member, Quality Gate -- Deanna Feeback: Team Member -- 8 Our Education and Training: Reach for the Stars Program -- David Barnhart: Team Member -- Keith Claunch: Team Leader -- Orcelia “Lou” Spagnoletta: Assistant Manager, Toyota’s Mississippi Plant -- Arthur Black: Team Leader, Various Experiences -- Alfred Johnson: Group Leader -- Bonnie Smith: Assistant Manager, Conveyance -- 9 Our Teamwork -- Andy Baysinger: Team Member -- Jessie Childers: Team Member, Maintenance -- Lessons -- David Garvin: Team Member -- Mike Bensing: Team Member -- Mary Jane Wills: Assistant Manager, Assembly 2 -- 10 Our Understanding: What We Have Learned Along the “Toyota Way” -- James Basham: Assistant Manager -- Life with Toyota -- Mickey Payne: Group Leader -- Fenella Smith: Specialist, Talent Management -- Gary Cummings: Assistant Manager, Plastics Department -- Mike Goetz: Assembly 2 Assistant Manager -- Mark Crupper: Group Leader -- 11 Our Development: Special Projects Stories -- Dwayne E. Lumpkins: Group Leader -- Donald W. Tyra: Group Leader -- Kevin Dunn: Group Leader -- Anthony Morgan: Group Leader -- Mike J. Perkins: Group Leader -- Brian Eddy: Team Leader, Early Symptom Investigation Team -- Dean Weddle: Team Member -- Tony Smith: Team Leader, Tool Crib -- 12 Toyota Way Principles -- Long-Term Philosophy -- February 12, 2009 -- David Cox: General Manager, Power Train -- The Right Process Will Produce the Right Results -- John Pfost: Team Leader -- The Andon -- The Andon Board -- The Andon Light -- Floor Management Development System (FMDS) Boards -- Man Figures on the Process Boards -- Anthony Smith: Team Leader, Tool Crib -- Add Value to the Organization by Developing Your People -- Jim Sivers: Team Member -- Mike Bray: Supplier Perspective -- Continuously Solving Root Problems Drives Organizational Learning -- Philip Baugh III: Team Member, Mutilation Prevention -- Dave Garvin: Quality Circle Leader, Engine Line -- 13 Our Leadership -- Raymond Bryant: Assistant General Manager, Assembly -- Kim Crumbie: Project Manager, Body Operations -- Dave Orrender: Assembly Manager -- Jeff Ayotte: Production Manager, General Assembly -- Living and Learning the “Toyota Way” -- Ken Anderson: Manager, HR Safety -- Mr. Fujio Cho: Chairman, Toyota Motor Corporation -- NILA WELLS: SPECIALIST, COMMUNITY SERVICES, TEMA Gary Convis: President, 2002-2005; TMC Managing Officer, 2004-2007; CEO, 2005-2007 -- JACKY AMMERMAN, CAP: ASSOCIATE, TOYOTA NORTH AMERICAN PRODUCTION SUPPORT CENTER, GEORGETOWN, KENTUCKY -- Steve St. Angelo: President, TMMK -- REBECCA LUCAS: ASSOCIATE TO THE CHIEF QUALITY OFFICER, TOYOTA NORTH AMERICA -- Importance of a Caller -- The Expired Passport -- Child Development Center -- A Man of Many Hats -- The Effects of the Economy -- Personally Shakes the Hands of 7,000+ Team Members -- Genuine and Compassionate Person -- 14 Our Ambassadors -- Georgetown Mayor Karen Tingle Sames -- Leigh Ann Reeves -- State Senator Damon Thayer (R-Georgetown) -- Curtis Holmes: Loyal Toyota Customer -- Tony Minyon: National Technical Support Manager, Toyota Motor Sales -- 15 My Career and Thoughts -- “Rocking Chairs, Patchwork Quilts, Hard Work, Values, and Friendship” -- The Turners -- The Bowlings -- The Teacher -- Chief Quality Officer and Former TMMK President Steve St. Angelo -- What Is the “Magic” of TMMK? -- Index.
