Realizing the Promise of Corporate Portals
Leveraging Knowledge for Business Success

Thoughtful and provocative, 'Realizing the Promise of Corporate Portals' illustrates the vast potential of corporate portals and what your company can do to implement them for business success. Based on the authors' extensive backgrounds and consulting focused on implementing corporate portals this exciting new book extends IT theory into business strategy. Terra and Gordon explore the components and architecture of typical corporate portals and fundamental issues in knowledge management. Geared for decision makers at the executive level, this book provides a comprehensive view of the market landscape, powerful and detailed case studies, and collected best practices and lessons learned to help organizations successfully implement corporate portals. The book also includes detailed checklists necessary for selecting and implementing appropriate corporate portal technical solutions.Learn from their detailed case studies of hugely successful corporate portal implementations, including: ADC Telecommunications Inc. Bain & Company Bank of Montreal Context Integration Eli Lilly Hill & Knowlton Nortel Networks SERPRO Siemens Texaco Xerox

Chapter 1 Introduction; Part 1 The Foundation; Chapter 2 The Networked and Knowledge Era and Corporate Portals; Chapter 3 Knowledge Management in the Networked ERA; Chapter 4 Key Services of a Corporate Portal Platform; Chapter 5 Implementing Corporate Portals; Chapter 6 Concluding Remarks; Part 2 Detailed Case Studies; Chapter 7 ADC Telecommunications Inc., the Broadband Company; Chapter 8 Bain & Company; Chapter 9 Bank of Montreal; Chapter 10 Context Integration; Chapter 11 Eli Lilly; Chapter 12 Hill & Knowlton; Chapter 13 Nortel Networks; Chapter 14 SERPRO, Information Services Agency from the Brazilian Federal Government; Chapter 15 Siemens; Chapter 16 Texaco; Chapter 17 Xerox, the Document Company;