Supervision Today!, Global Edition (8^th Ed.)

Appropriate for Supervision, Supervision Management, and Intro to ManagementFundamental Management Skills for the Contemporary Workplace Known as one of the most effective books on management, Supervision Today helps students build an understanding of supervising through real-life concepts, examples, and practice. It?s lively, conversational tone and full-color design engages students and helps capture the reality and excitement of the supervisor?s job. Using a ?student-friendly? approach, Supervision Today covers the essential and traditional elements of managing others with a strong focus on applied and practical skills. The 8th Edition continues to be rich in instructional aids and experiential opportunities. Concentrating on the evolving roles supervisors must embrace in the current work environment, Supervision Today includes new information on employee engagement; sustainability; technological advances; work, life, and family balance; workplace diversity; supervising global teams; and more.

PART I: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES 

1. Supervision Fundamentals 

2. Supervision Challenges 

PART II: PLANNING, ORGANIZING, STAFFING, CONTROLLING, AND DECISION MAKING 

3. Planning and Goal Setting 

4. Organizing 

5. Staffing and Recruiting 

6. Controlling 

7. Problem Analysis and Decision Making 

PART III: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING 

8. Motivating Followers 

9. Leading Followers 

10.  Communicating Effectively 

11.  Developing Groups 

PART IV: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS 

12.  Performance Appraisal 

13.  Workplace Health and Safety 

14.  Conflict, Politics, Discipline, and Negotiation 

15.  Change Management 

16.  Supervision and Labor 

POSTSCRIPT: PERSONAL DEVELOPMENT 

ANSWERS TO COMPREHENSION CHECKS AND CROSSWORD PUZZLES

GLOSSARY 

INDEX 

NEW! Significant additions to the eighth edition include the following:

• Update on the importance of supervisors
• Employee engagement
• Sustainability
• Work life and family balance updates
• Workplace diversity updates
• Supervisory issues faced by entrepreneurs
• Recruiting and retaining employees in an entrepreneurial environment
• Teleworker updates
• Project structure for teams
• Virtual and network organizations
• Workplace romance
• Adjusting controls for cultural differences
• Design thinking in decision making
• Big data in decision making
• Motivating contingent workers
• Using employee recognition programs
• Problem-solving, self-managed, cross-functional, and virtual work teams
• Supervising global teams
• Paired comparison appraisal

Uses a Variety of Learning Aids throughout Each Chapter

• REVISED! Responding to a Supervisory Dilemma chapter openers. These opening vignettes focus heavily on supervisory issues and are designed to help you develop a plan of action for handling workplace dilemmas.
• Comprehension Checks. Each chapter contains two Comprehension Checks with objective questions that offer quick feedback on whether you’ve understood what you’ve read.
• REVISED! News Flash Segments. Each vignette presents an issue that highlights a distinction between traditional and contemporary supervisory roles. Two segments have been added to reflect current events.
• Margin Notes. Key concepts identified at the beginning of each chapter are set boldface when they first appear in the chapter. Marginal Notes define the terms for quick reference.
• Something to Think About. These sections are excellent class discussion starters and are included in each chapter to focus on the p