Talent Makers
How the Best Organizations Win through Structured and Inclusive Hiring

Powerful ideas to transform hiring into a massive competitive advantage for your business  

Talent Makers: How the Best Organizations Win through Structured and Inclusive Hiring is essential reading for every leader who knows that hiring is crucial to their organization and wants to compete for top talent, diversify their organization, and build winning teams. Daniel Chait and Jon Stross, co-founders of Greenhouse Software, Inc, provide readers with a comprehensive and proven framework to improve hiring quickly, substantially, and measurably.  

Talent Makers will provide a step-by-step plan and actionable advice to help leaders assess their talent practice (or lack thereof) and transform hiring into a measurable competitive advantage. Readers will understand and employ:

• A proven system and principles for hiring used by the world's best companies
• Hiring practices that remove bias and result in more diverse teams
• An assessment of their hiring practice using the Hiring Maturity model
• Measurement of employee lifetime value in quantifiable terms, and how to increase that value through hiring

The Talent Makers methodology is the result of the authors? experience and the ideas and stories from their community of more than 4,000 organizations. This is the book that CEOs, hiring managers, talent practitioners, and human resources leaders must read to transform their hiring and propel their organization to new heights.

Chapter 1 The Problem and the Promise 1

Chapter 2 From Chaos to Confidence: The Hiring Maturity Curve 23

Takeaways 44

Expert Insights: Shauna Geraghty 46

Chapter 3 Employee Lifetime Value 51

Takeaways 67

Expert Insights: Andres Traslavina 69

Chapter 4 Structured Hiring 75

Takeaways 79

Expert Insights: Jan Fiegel 80

Expert Insights: Gerardo Alvarez 84

Chapter 5 Own Every Moment of Your Hiring Experience 87

Takeaways 106

Expert Insights: Jill Macri 107

Chapter 6 Attract the Best Talent 111

Takeaways 138

Expert Insights: Joelle Emerson 140

Expert Insights: Porter Braswell 145

Expert Insights: Katie Burke 148

Chapter 7 Making Confident, Informed Hiring Decisions 151

Takeaways 174

Expert Insights: Beth Steinberg 175

Expert Insights: Tope Awotona 180

Chapter 8 Driving Operational Excellence 185

Takeaways 201

Expert Insights: Pattie Money 203

Chapter 9 Talent Makers 207

Takeaways 219

Expert Insights: Maia Josebachvili 220

Chapter 10 Changing Minds 225

Takeaways 236

Chapter 11 Final Thoughts 237

Acknowledgments 239

About the Authors 241

Index 243

Daniel Chait is CEO and Co-founder of Greenhouse. As a technology entrepreneur in New York for over 22 years, Dan is a frequent speaker on the topics of hiring and entrepreneurship.

Jon Stross is President and Co-founder of Greenhouse. He drives product strategy and works closely with customers and partners to build a platform that improves hiring performance.