Building Digital Government Strategies, Softcover reprint of the original 1st ed. 2017
Principles and Practices
Public Administration and Information Technology Series, Vol. 16

This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of recommendations and findings to think about IT applications in government as a platform for information, services and collaboration, and strategies to avoid identified pitfalls. Digital government research suggests that information technologies have the potential to generate immense public value and transform the relationships between governments, citizens, businesses and other stakeholders. However, developing innovative and high impact solutions for citizens hinges on the development of strategic institutional, organizational and technical capabilities. Thus far,  particular characteristics and problems of the public sector organization promote the development of poorly integrated and difficult to maintain applications. For example, governments maintain separate applications for open data, transparency, and public services, leading to duplication of efforts and a waste of resources. The costs associated with maintaining such sets of poorly integrated systems may limit the use of resources to future projects and innovation. This book provides best practices and recommendations based on extensive research in both Mexico and the United States on how governments can develop a digital government strategy for creating public value, how to finance digital innovation in the public sector, how to building successful collaboration networks and foster citizen engagement, and how to correctly implement open government projects and open data. It will be of interest to researchers, practitioners, students, and public sector IT professionals that work in the design and implementation of technology-based projects and programs.

Rodrigo Sandoval-Almazan is Professor of the School of Accounting and Administration of the Autonomous University of the State of Mexico (UAEM) in Toluca, México. He has been professor of the Graduate School of Public Administration (EGAP) and Business Administration (EGADE) of the Institute of Technology and Superior Studies of Monterrey(ITESM) , Campus Estado de Mexico  He is a member of the National Researchers System Level 2 . He has authored or coauthored more than 30 research papers. In 2013 he won the 2nd Latin American Award for Public Administration (INAP). He was the Editor of the Academic Journal RECAI (Journal of Studies on Accounting, Management and Informatics) sponsored by the UAEM. Dr. Sandoval Almazan is a member of NovaGob and somo editorial boards e-government journals. His research interests include e-government, information technology organizations, social networks in government and digital divide.

Luis Felipe Luna-Reyes is an Associate Professor of Informatics at the University at Albany in Albany, NY. He holds a Ph.D. in Information Science from the University at Albany, and he is also a member of the Mexican National Research System. His research focuses on electronic government and on modeling collaboration processes in the development of information technologies across fu

Dolores E. Luna-Reyes is a Professor in the Industrial, Mechanical and Logistics Engineering Department at Universidad de las Américas Puebla, Méxic

Develops a framework of applied best practices for government technological integration

Provides practical lessons and principles from extensive research projects in digital government both in Mexico and the United States

Includes case studies that help guide successful theoretical frameworks and methodologies in e-Government