Digital Transformation in Higher Education Institutions, 1st ed. 2024
EAI/Springer Innovations in Communication and Computing Series

This book analyzes digital technologies being used in the teaching-learning process. The authors show how the use of AI in higher education can provide personalized education through the automation of administrative teaching tasks, software programs that favor the detection of topics that need reinforcement in the classroom, the guidance and support of students outside the classroom, and the use of data intelligently to teach and support students. In addition, the authors show how to further personalize education with the use of augmented reality, adaptive platforms, intelligent tutor systems, Chatbots, adaptive learning, computer aided instruction, MOOCs, and robotics. The authors answer questions such as: What sustainable educational technologies can be used in the teaching-learning process; How can Blockchain technology and AI be applied in higher education; How can the metaverse be applied in virtual learning environments? The book is relevant to researchers, professionals, andstudents interested in technology and education.

Introduction.- Digital transformation a case study at the Open University.- Gamification in higher education a case study.- Gamification in higher education a case study.- Mediation and digital education: a dialogue with teacher educators.- Metaverse and digital transformation a case study.- Digital Transformations: Artificial Intelligence in Higher Education.- Metaverse and its applications in higher education.- ChatGPT: know it to refine teaching techniques in accounting.- Blockchain for skills certification: the case of the University of Turin.- Conclusion.

Andreia de Bem Machado - Researcher at the Intelligence, Management and Technology for Innovation Research Center - IGTI at the Federal University of Santa Catarina. Adjunct Professor and research coordinator Faculdade Anasps Brasília - Brazil. She is an evaluator of higher education institutions for the Brazilian Ministry of Education. Teaching Directorate of the Municipal Department of Education of Palhoça - Santa Catarina – Brazil. She was part of the technical commission for the National Textbook Program of the Ministry of Education. She elaborated didactic material for people with low vision deficiency at UNESCO. Her research interests include: innovation, education, digital transformation, management, hybrid education, digital technologies, active methodology, knowledge media, entrepreneurship and knowledge management.

Maria José Sousa (PhD in Management with Habilitation in Management and Public MAnagement) is Pro-Rector for the Development ofDistance Learning and a professor and a research fellow at ISCTE/Instituto Universitário de Lisboa. She is also an expert in digital education and digital skills, as she has assumed a post-Doc position from 2016-2018, researching that field, with several publications in journals with high impact factor (Journal of Business Research, Journal of Grid Computing, Future Generation Computer Systems, and others). Worked as an expert, in a project of the European Commission for the creation of a new category regarding digital skills to be integrated with the European Innovation Scoreboard (EIS). She was a member of the Coordinator Committee of the Ph.D. in Management at Universidade Europeia. She was also a Senior Researcher at GEE (Research Office) in the Portuguese Ministry of Economy, responsible for Innovation, Research, and Entrepreneurship Policies, and a Knowledge and Competencies Manager at AMA, IP, Public Reform Agency (Ministry of the Presidency and the Ministers Council). She was als