Managing Apple Devices (3^rd Ed.)
Deploying and Maintaining iOS 9 and OS X El Capitan Devices

Managing Apple Devices, Third Edition will teach you to formulate an effective plan for deploying and maintaining Apple devices on iOS 9 and OS X El Capitan in your organization. You will be introduced to Apple management technologies including Mobile Device Management, the Volume Purchase Program, Apple programs for device enrollment (the Device Enrollment Program for businesses and Apple School Manager for schools), and Apple Configurator 2. You will learn the theory behind these tools and work through practical exercises that teach you to use the tools. For example, not only will you learn how to use Profile Manager–Apple’s implementation of Mobile Device Management–but you will also learn about the ideas behind profile management and how to make configuration easier for both administrators and users while maintaining a highly secure environment. The exercises contained in this guide are designed to let you explore and learn the tools provided by Apple and progress in a logical fashion, starting with verifying access to necessary services, moving on to configuring those services, and finally testing the results of those services on client devices. Each lesson in this guide is designed to give technical coordinators and system administrators the skills, tools, and knowledge to deploy and maintain Apple devices by:

• Providing knowledge of how Apple deployment technologies work
• Explaining deployment procedures and best practices
• Demonstrating how to use specific deployment tools
• Offering practical step-by-step exercises and solutions

Lesson 1 About This Guide

Prerequisites

Learning Methodology

Lesson Structure

Exercise Setup

Lesson 2 Apple Management Concepts

Lesson 3 Infrastructure Considerations

Lesson 4 OS X Server 5 on El Capitan

Lesson 5 Caching Service

Lesson 6 Configuration and Profiles

Lesson 7 Mobile Device Management

Lesson 8 Out-of-the-Box Management via Apple Programs for Device Enrollment

Lesson 9 Activation Lock Management

Lesson 10 VPP-Managed Apps and Books

Lesson 11 In-House Apps and Books

Lesson 12 Apple Configurator 2: Planning and Setup

Lesson 13 Apple Configurator 2: Preparing, Configuring, and Managing iOS Devices

Lesson 14 Apple Configurator 2: App and Document Management

Lesson 15 User Data and Services

Lesson 16 Managing Access

Lesson 17 Develop a Management Plan

Index