Insurance Transformed, Softcover reprint of the original 1st ed. 2017
Technological Disruption
Palgrave Studies in Financial Services Technology Series

This book explores how a range of innovative disruptive technologies is about to combine to transform the insurance industry, the products it produces, and the way the industry is managed. It argues that unless current insurance providers react to these waves of disruption they will be swept away by new innovators. The book describes what insurers need to do to survive.

The main aim is to get insurers to reimagine their industry away from the sale of a one-off product, into the sale of a series of real-time, data-based risk services. While parts of these disruptions have been discussed, this book is the first to bring all the issues together and unites them using a theoretical framework.

This book is essential reading for insurance industry participants as well as to academics interested in insurance and understanding the key issues the industry currently faces.

Chapter 1: Exponential Change.- Chapter 2: Key Technological Disruptors.- Chapter 3: The Impact of Disruptive Technology on Insurance Companies.- Chapter 4: Consequences for Insurance Workers.- Chapter 5: What Insurance Companies need to do.- Chapter 6: Impacted Occupations.- Chapter 7: Conclusion.

Dr Michael Naylor is a Senior Lecturer in Finance and Insurance. He has been involved in teaching and analysis of the insurance sector for 20 years, both in New Zealand and Asia. He plays an active part in the NZ insurance community, is a frequent media commentator and presenter at international conferences. He has published in internationally respected academic journals.

Summarises key conceptual issues insurance companies face

Outlines the impact of disruptive technologies on the insurance industry

Suggests ways in which the insurance industry can be restructured