The Covid-19 Response in New York City
Crisis Management in the Epicenter of the Epicenter

Coordinators: Madad Syra S., Iavicoli Laura G., Wei Eric K.

Language: English

157.46 €

In Print (Delivery period: 14 days).

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250 p. · 15x22.8 cm · Paperback

The COVID-19 Response in New York City: Crisis Management in the Largest Public Health System provides an historical accounting of the response to the COVID-19 pandemic through the eyes of the largest public health system in the United States. The book offers a roadmap to guide healthcare systems and their providers in the event of future pandemics. Readers will learn about surge staffing and level loading, as well as tips from the ED and ICUs on how to respond to an unprecedented influx of inpatients.

Written by healthcare providers who were at the epicenter of the pandemic in New York City, this book provides a sound accounting of the response to the pandemic in one of the world's largest cities.

1. The history of the largest public health system in the United States 2. Standing up the Emergency Response at the Epicenter of the Epicenter 3. Emergency Departments Spring into Action 4. As the Crisis Shifted to the Intensive Care Units 5. Bringing key players together, standing up incident command and communicating with everyone 6. The iterations of patient movement throughout the surge 7. Supply Chain and PPE, the Wave One Dilemma 8. Surge Staffing During a Vendor Provider Shortage 9. Fatality Management During the Worst Crisis of Our Lifetime 10. Fine Tuning the Surge Plan 11. The Invaluable Laboratory Response 12. Situational Awareness, Going from Flying Blind to Eyes on it All 13. IT – Coordinating the Technology Infrastructure of the System 14. Donations were a Full Time Job 15. Correctional Health Response to COVID-19 16. Alternate Care Sites Including Hoteling, a New Path in a Massive Surge Response 17. Behavioral Health and COVID-19 18. Keeping Track of it All 19. Testing and Tracing in the "World’s Capital" 20. Vaccinations - the Road to Normalcy and the Race Against the Variants 21. Wellness and Helping Healers Heal during the biggest crisis of our lifetime 22. The Future of the Public Health Systems

Dr. Syra Madad, DHSc, MSc, MCP, CHEP, is an internationally renowned public health leader, biosecurity advisor, and epidemiologist in special pathogens. She serves as the Senior Director, System-wide Special Pathogens Program at New York City Health + Hospitals, and Co-Principal Investigator of NYC Health + Hospitals Institute of Diseases and Disaster Management. Dr. Madad is Core Faculty in the National Emerging Special Pathogens Training and Education Center, and affiliate faculty at the Center for Emerging Infectious Diseases Policy and Research at Boston University. In addition, she is a fellow at the Harvard Kennedy School Belfer Center for Science and International Affairs and Healthcare Simulation Fellow at The Institute for Medical Simulation and Advanced Learning. She has over 100 publications including opinion pieces in major news outlets and is featured in 1 Emmy-nominated and 3 additional public health documentaries. Dr. Madad’s work focuses on all 5 phases of emergency management: prevention, preparedness, mitigation, response and recovery from infectious disease threats with an emphasis on healthcare and public health biopreparedness.


Dr. Laura Iavicoli, MD, MBA, FACEP, CHEP, is a Board-Certified Emergency Medicine Physician, Chief Medical Officer for New York City Health + Hospitals/ Elmhurst. As the Senior Assistant Vice President for Emergency Management for New York City Health and Hospital System, she helped lead the health system through the COVID-19 Pandemic response. Dr. Iavicoli interfaced at the local, regional, national, and international level to assist with crafting and implementing Covid-19 response protocols during the Covid-19 pandemic response. She has served on numerous national, regional, and local committees devoted to emergency management. She presents and trains both nationally and regionally on topics pertaining to disaster preparedness. She served as a Disaster relief team member for >10 years for NYC and Federal E

  • Provides historical context of the COVID-19 response by NYC Health + Hospitals
  • Covers how to respond to a mass influx of patients and sustained crisis over a year+
  • Presents information on standing up genomic sequencing