Communicating the UX Vision
13 Anti-Patterns That Block Good Ideas

Authors:

Language: English
Cover of the book Communicating the UX Vision

Subjects for Communicating the UX Vision

Keywords

acceptance; agenda; agreement; arguing; argument; artifacts; behavioral types; Behavioural change; biases; bikeshedding; business model canvas; business needs; buzzword bingo; cereal box; co-design; code quality; collaboration; collaboration across barriers; communication beyond team boundaries; conflict; conflict resolution; consistent labels; context; continuous collaboration; cross-disciplinary collaboration; cultural differences; dealing with stress; defending; defensiveness; design by committee; design studio; dialect; difficult meetings; disagreement; elevator pitch; elitism in design; Ellen Arnold; etiquette; experience mapping; feedback; flexibility; flow state and collaboration; focus; functional grammar; group design exercises; hero designer; IKEA effect; improve teamwork; incentive; knowing when you're done; KPI; living in the deliverables; manage stakeholders; maps; meaningful names; meetings; mindful communication; mindfulness; motivation; motivations; nonverbal communication; not content; organizational change; pair design; perception; perfectionism; personas; planners and doers; presentation; presenting; process; prototyping; quality; reacting to tone; relaxation; resolution; retrospective; review; ROI; role play; self-discovery; self-improvement; shared understanding; shared vocabulary; sharing a rhythm; show don't tell; social styles; stakeholders; stress prevention; sunk cost; sunk cost fallacy; team work; teamwork; teamwork challenges; tearing down the fences; tone of voice; trust; understanding; user feedback; user stories

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374 p. · 19x23.3 cm · Paperback

This book identifies the 13 main challenges designers face when they talk about their work and provides communication strategies so that a better design, not a louder argument, is what makes it into the world.

It is a fact that we all want to put great design into the world, but no product ever makes it out of the building without rounds of reviews, feedback, and signoff. As an interaction or UX designer, you?ve felt the general trend toward faster development, more work, and less discussion. As we spend time crafting, we become attached to our own ideas and it gets all too easy to react to feedback emotionally or dismiss it, when we should be taking the time to decode it and explain or adapt the design.

Communicating the UX Vision helps you identify the skills and behavioral patterns to present your work in more persuasive ways, and respond more constructively to feedback from coworkers and stakeholders.

Introduction: Why Anti-patterns? Chapter 1: Anti-pattern 1: Speaking Different Languages Chapter 2: Anti-pattern 2: No Consistent Design Language Chapter 3: Anti-pattern 3: Creating Silos Chapter 4: Anti-pattern 4: Having Different KPIs Chapter 5: Anti-pattern 5: Not embracing everyone’s goals Chapter 6: Anti-pattern 6: Responding to how they say it, not what they’re saying Chapter 7: Anti-pattern 7: Living in the deliverables Chapter 8: Anti-pattern 8: Insisting on perfection Chapter 9: Anti-pattern 9: Presenting Without Contextualizing Chapter 10: Anti-pattern 10: Throwing Deliverables Over The Fence Chapter 11: Anti-pattern 11: Assuming Others Don’t Get Design Chapter 12: Anti-pattern 12: Defending too hard Chapter 13: Anti-pattern 13: Not defending hard enough Chapter 14: How to spot and fix your own anti-patterns Chapter 15: Wrap up

Martina is a User Experience consultant with over 15 years of experience in interactivity for web, desktop, TV and mobile devices. She specializes in user-centered design, experience strategy and qualitative design research to help Fortune 100 and start-up companies across a wide range of sectors develop new products and services, or measurably improve existing ones. Martina holds a MA in Applied Imagination from Central Saint Martins, where she conducted research into methods for multi-disciplinary collaboration to support creativity and innovation. She co-founded UX Tuesday and mentors at Method Design Lab and Seedcamp to bring UX expertise to startups. She serves on the UK UXPA committee, and regularly organizes and speaks at events.
James is a UX Designer and experienced Agile practitioner. He loves to create exceptional products and can often be found complaining on Twitter about the frustrations that get in the way. In the last ten years he’s worked with agencies, enterprise codeshops and independent start-ups, always preaching the importance of designing for the user. James lives on a rusty Dutch barge moored by Tower Bridge. He doesn’t do anything in his spare time because he lives on a rusty Dutch barge, so he never gets any spare time. When he’s lucky, he sleeps. He usually smells faintly of diesel.
  • Learn presentation tips that make stakeholders and other departments take your designs more seriously
  • Uncover valuable techniques to make feedback sessions more productive
  • Understand how to improve empathy with business stakeholders and learn to speak their language better
  • Discover how to better understand your behavior and identify your personal anti-patterns