Description
Customer Satisfaction Measurement for ISO 9000: 2000
Author: Self Bill
Language: EnglishSubject for Customer Satisfaction Measurement for ISO 9000: 2000:
Keywords
quality; management; system; exploratory; research; survey; business; markets; non-response; bias; Selfcompletion Questionnaires; Base Response Rate; Customer Satisfaction Measurement; Survey Completion Date; Average Satisfaction Score; Satisfaction Loyalty Links; Customer Satisfaction Research; Feedback; Self-completion Questionnaire; Mirror Survey; Satisfaction Index; Quality Management System; Improve Customer Satisfaction; Boost Response Rates; Verbal Scales; Applicable Regulatory Requirements; Perception Gaps; Introductory Letter; Customer Communication; Large Customer Base; Customer Satisfaction; Depth Interviews; Systematic Random Sample; Punctual Arrival; Friendly Martian
Publication date: 11-2017
· 15.6x23.4 cm · Hardback
Approximative price 51.74 €
Subject to availability at the publisher.
Add to cart the book of Self BillPublication date: 12-2001
176 p. · Paperback
Description
/li>Contents
/li>Readership
/li>Biography
/li>Comment
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