Effecting a Quality Change

Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required to introduce an improvement in quality. Concise and easy to read, the theory is backed up by numerous industrial experiences, illustrating the practical obstacles when implementing any quality change. Focusing on the essentials of quality (strategies, principles and techniques) designing for quality is also discussed and new techniques for assessing the risks and costs of non-conformance are introduced. The result is an insight to quality engineering that will prove invaluable to engineering students and professionals.

Chapter 1 The modern concept of quality; Chapter 2 Quality cultures; Chapter 3 Total quality; Chapter 4 External supplier quality; Chapter 5 Software quality; Chapter 6 Quality tools and techniques; Chapter 7 Designing for quality; Chapter 8 The costs of quality; Chapter 9 A review of selected quality tools and techniques; Chapter 10 Effecting a quality change; Chapter 11 Future developments;

Professional Practice & Development

This book is equally useful for practising engineers and managers and students of engineering and management.,Cost Engineering, A textbook for a graduate or undergraduate course, but possibly helpful as well to practicing engineers and managers.,Reference and Research Booknews,