Kinn's The Administrative Medical Assistant with ICD-10 Supplement (8th Ed.)


Language: Anglais
Cover of the book Kinn's The Administrative Medical Assistant with ICD-10 Supplement

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Prepare for a successful career in medical assisting! Kinn's The Administrative Medical Assistant, 8th Edition helps you learn the real-world administrative skills essential to working in the health care office. In-depth coverage ranges from professional behavior and interpersonal skills to billing and coding, electronic health records and management of practice finances. Written by administrative medical assisting expert Alexandra Adams, this classic resource also includes an Evolve companion website with exercises and activities, videos, review questions for the CMA and RMA certification exams, and an interactive portfolio builder.
1. Becoming a Successful Student
2. The Healthcare Industry
Unit One: Introduction to Medical Assisting
3. The Medical Assisting Profession
4. Professional Behavior in the Workplace
5. Interpersonal Skills and Human Behavior
6. Medicine and Ethics
7. Medicine and Law
Unit Two: Administrative Medical Assisting
8. Computer Concepts
9. Telephone Techniques
10. Scheduling Appointments
11. Patient Reception and Processing
12. Office Environment and Daily Operations
13. Written Communications and Mail Processing
Unit Three: Health Information in the Medical Office
14. The Paper Medical Record
15. The Electronic Medical Record
16. Health Information Management
17. Privacy in the Physician's Office
Unit Four: Billing and Coding Procedures
18. Basics of Diagnostic Coding
19. Basics of Procedure Coding
20. Basics of Health Insurance
21. The Health Insurance Claim Form
22. Professional Fees, Billing, and Collecting
Unit Five: Financial and Practice Management
23. Banking Services and Procedures
24. Management of Practice Finances
25. Medical Practice Management and Human Resources
26. Medical Practice Marketing and Customer Service
Unit Six: Assisting with Medical Specialties
27. Emergency Preparedness and Assisting with Medical Emergencies
Unit Seven: Career Development
28. Career Development and Life Skills