IT in Business: A Business Manager's Casebook A manager's casebook

'IT in Business: A Manager's Casebook' examines the impact of new IT initiatives from the business angle. The case material is derived from the year's best research projects from three leading UK Business Schools - Bath, Cranfield and Warwick. This incisive exploration of managing processes in IT companies is essential reading for IT managers in 'end-user' businesses who have to deliver strong business benefits from IT. In a climate of rapid and continual change, such contemporary information is invaluable.'IT in Business: A Manager's Casebook' tackles managerial issues using specific case studies such as Tesco, Johnsons News Limited and the Department of Health to illustrate these points.David Targett is the Professor of Information Management at Imperial College Management School, University of London. For eight years, 1990-98, he was the Professor of Information Systems and Director of the Centre for Research into Strategic Information Systems (CRSIS) at the University of Bath. Previously, he was at the London Business School and before becoming an academic he was an industrial engineer in the motor industry.David Grimshaw is Senior Lecturer in Information Systems at Cranfield School of Management and was previously at the University of Leeds and Warwick Business School, University of Warwick. He has wide teaching experience and has taught in Australia, Hong Kong, Malaysia, Portugal, Russia and Singapore. He has ten years' practical experience in information systems and as an independent consultant has advised many companies on strategic information systems planning and on geographical information systems.Philip Powell is Professor of Information Systems at Goldsmiths College, University of London. Prior to this he was Reader in Information Systems and ICAEW Academic Fellow in the Operational Researc

Part 1 Competition and Business Impact, David Targett; Chapter 1 Pinnacle Housing and Direct Let, Richard Shardlow, Charlotte Smitheman, Edna Thrane-Steen, Daniel Webster; Chapter 2 Demaglass Limited, Samantha Jones-Pritchard; Chapter 3 Johnsons News Limited, Miranda Back; Chapter 4 Tesco, Niku Banaie, Simon Hogan, Kate McArdle, Daniela Meier; Chapter 5 De; Part ment of Health, Julie French; Chapter 6 Technology opportunities for the music industry, David Cooke; Part 2 Information Systems Planning, David J. Grimshaw; Chapter 7 Improving the development of IS strategies in a large multinational, Greg Holba, David Targett; Chapter 8 An IS strategy proposal for the European division of BP Acetyls, Lucy Jackson, Karen Hart, Philip Moore, Philip Reid, Duncan Scarr-Hall, Mike Stoller; Chapter 9 Strategic aspects of business process reengineering (BPR) – UK experiences, Emma Visick, David Avison, Philip Powell; Chapter 10 IT Based-business process redesign: theoretical foundations, examples and critical assessment, Claudia Loebbecke, Philip Powell; Part 3 Managing the IS Resource, Philip Powell; Chapter 11 Driving IS strategy at an SME, David E. Greenwood, David J. Grimshaw; Chapter 12 Managing the IS function in a major utility, Martin Phillips, Matt Howells, David Targett; Chapter 13 Ensuring the disaster recovery planning process delivers business continuity – the experience of a major UK retail bank, Carl Grant, Margi Levy; Chapter 14 Electronic requisitioning at an electricity generator – a case study of IS failure, Rupert Alston, Andrew Martin; Part 4 Communications and Informations, Philip Powell; Chapter 15 Experiences in using Lotus Notes, Mike Sanocki, David Targett; Chapter 16 Appraising investment in IS infrastructure, David Davies, Philip Powell; Chapter 17 The development of an EIS within a hospital trust –pitfalls and lessons, Joan Ballantine; Chapter 18 The ‘Know How Fund’ project database, Sam Smith, Lawrence Zentner, James Robson, David Welch, Nick Woellwarth;

Professional Practice & Development

David Targett, David J. Grimshaw, Philip Powell