Managing Quality
Auteurs : Bell Des, Wilson George, Mcbride Philip, Cairns Nial
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.
It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
Date de parution : 12-2016
15.6x23.4 cm
Thèmes de Managing Quality :
Mots-clés :
total; customer; requirements; costs; programme; improvement; team; european; award; control; Pay For Performance; NATO Requirement; ESTP ESFP ENFP ENTP; Lo Ca; BPA; Business Process; Quality Costs; Team Membership; Concurrent Engineering; Internal Failure Costs; External Failure Costs; European Quality Award; Control Chart; People Satisfaction; Quality Cost Reporting; Total Quality Costs; QFD; Quality Appraisal; Di Sp; Cycle Time; PCM; Design Input Requirements; Favourite Function; Project Management Cycle; Quality Cost Categories