Mastering Microsoft Lync Server 2013

Everything you need to know to get Lync 2013 up and running smoothly As a Unified Communications (UC) technology, Lync allows you to keep track of your contacts′ availability so you can communicate with anyone, anywhere, and at any time. With this hands–on book, you will learn how to administer the newest and most robust version of Lync Server in order to send an IM, start or join an audio, video, or web conference, or make a phone call through a familiar interface. Packed with real–world exercises throughout, this unique resource encourages you to learn from the best practices and deployments of others so that you can benefit from their experiences. Walks you through designing and managing enterprise instant messaging and conferencing solutions Details how to configure voicemail, enterprise voice, dual–forking, and VoIP Teaches you how to automate management tasks Shares invaluable advice for monitoring, diagnosing, and troubleshooting problems Helps you understand SIP and authentication technologies With Mastering Microsoft Lync Server 2013 , you′ll gain the skills you need to effectively deploy Lync Server 2013 and be on your way to gaining all the benefits UC has to offer.

Introduction , xix Part I &bull, Fundamentals , , , , , , 1 Chapter 1 &bull, What&rsquo,s in Lync? , , , , 3 Chapter 2 &bull, Standards and Protocols , , , 37 Chapter 3 &bull, Security 67 Chapter 4 &bull, Clients , , , , 105 Part 2 &bull, Getting Lync Up and Running , 141 Chapter 5 &bull, Planning Your Deployment , , , 143 Chapter 6 &bull, Installation , , , , , 189 Chapter 7 &bull, Migration and Upgrades , 255 Part 3 &bull, Administration , , 299 Chapter 8 &bull, Introduction to PowerShell, the Lync Management and Regular Expressions 301 Chapter 9 &bull, Role–Based Access Control 341 Chapter 10 &bull, User Administration 367 Chapter 11 &bull, Archiving and Monitoring 403 Chapter 12 &bull, Troubleshooting , 441 Part 4 &bull, Voice 471 Chapter 13 &bull, Getting Started with Voice 473 Chapter 14 &bull, Call Admission Control , 507 Chapter 15 &bull, E911 and Location Information Services , 545 Chapter 16 &bull, Extended Voice Functionality565 Part 5 &bull, Integration , 613 Chapter 17 &bull, Exchange and SharePoint , 615 Chapter 18 &bull, Hybrid Deployments 681 Chapter 19 &bull, Th ird–Party Integration , , 703 Part 6 &bull, Mobile Devices 743 Chapter 20 &bull, Mobility 745 Appendix A &bull, The Bottom Line , 799 Chapter 1: What&rsquo,s in Lync? , , , 799 Chapter 2: Standards and Protocols 800 Chapter 3: Security , 801 Chapter 4: Clients , , 802 Chapter 5: Planning Your Deployment 803 Chapter 6: Installation 803 Chapter 7: Migration and Upgrades , 806 Chapter 8: Introduction to PowerShell, the Lync Management Shell, and Regular Expressions , , , 807 Chapter 9: Role–Based Access Control , , , , , 809 Chapter 10: User Administration 812 Chapter 11: Archiving and Monitoring , 814 Chapter 12: Troubleshooting , , 815 Chapter 13: Getting Started with Voice , 816 Chapter 14: Call Admission Control , 817 Chapter 15: E911 and Location Information Services , 818 Chapter 16: Extended Voice Functionality , 819 Chapter 17: Exchange and SharePoint 820 Chapter 18: Hybrid Deployment , 822 Chapter 19: Third–Party Integration , 823 Chapter 20: Mobility , 826 Chapter 21: Telephony Devices 827 Appendix B &bull, Adoption , , 829 Understanding the Power of UC , 829 The Promise , , 829 The Pitfalls , , , , , , , 830 Introducing Lync to Your Business , , , , , 831 Piloting Lync 832 Training Your Users , , , 834 Appendix C &bull, Using Persistent Chat Effectively 839 Introduction to Persistent Chat , , 839 Examples of Role–Based Solutions for Persistent Chat , , 840 Project Managers , 840 Lawyers 842 Consultants 843 Examples of Industry–Based Solutions for Persistent Chat 844 Banking , 844 Software Company , , , , , 845 Operations for Multinational Enterprise (MNE)845 Better &ldquo,Unification&rdquo, of Data , , , , , , 847 What Is MindLink? , , 847 Index 851