The Complete Business Process Handbook
Body of Knowledge from Process Modeling to BPM, Volume 1

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Language: English

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776 p. · 19x23.3 cm · Broché

The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market.

This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage.

Preface

Introduction to the Book

Phase I: Process Concept Evolution

Mark von Rosing, August-Wilhelm Scheer, Henrik von Scheel, John A. Zachman, James P. Womack, Daniel T. Jones, Marianne Fonseca, Keith Swenson

Sun Tzu

Adam Smith

Taylorism

Henry Ford

Gantt Chart

Frank B. Gilbreth

Allan B. Mogensen

Boeing B17

Ben S. Graham

ASME

Functional Flow Block Diagram og PERT (1950’erne)

Data Flow Diagrams og IDEF (1970’erne)

Zero Defects (1960’erne)

Toyota Production System (1948-75)

IDS Scheer

John A. Zachman

LEAN & Lean Consumption

Business Process Reengineering

TQM (+TQM Tools)

Six Sigma

What is BPM

Phase II: BPM Way of Thinking

Mark von Rosing, Wim Laurier, Maria Hove, Simon Polovina, Neil Kemp, Henrik von Scheel

The value of an Ontology

The BPM Ontology

Process Tagging - Classification and categorization

Process Templates

Phase III -The BPM Way of Working

Mark von Rosing, August W. Scheer, Henrik von Scheel, Adam D.M. Svendsen, Anette Bøgebjerg, Anni Olsen, Antony Dicks, Asif Gill, Bob J Storms, Cay Clemmensen, Christopher K. Swierczynski, Dan Moorcroft, Dan T. Jones, David Coloma, Dickson Hunja Muhita, Duarte Gonçalves, Hendrik Bohn, Fabrizio Maria Maggi, Fan Zhao, Fatma Dandashi, Fred Cummins, Gabriel von Scheel, Gary Doucet, Gabriella von Rosing, Gert O Jansson. Hans Scheruhn. Harald Van der Weel, Henk de Man, Henrik Naundrup Vester, Jacob Gammelgaard, James P. Womack, Jeanne Ross, John A. Zachman, John Bertram, John Golden, John M. Rogers, Jonnro Erasmus, Joshua Michael von Scheel, Joshua Waters, Justin Tomlinson, Keith Swenson, Karin Gräslund, Kenneth Dean Teske, Klaus Vitt, Krzysztof Skurzak, LeAnne Spurrell, Lloyd Dugan, Lotte Tange, Mads Clausager, Maria Hove, Mark Stanford, Marianne Fonseca, Marlon Dumas, Mathias Kirchmer, Maxim Arzumanyan, Michael Tisdel, Mikael Munck, Mike A. Marin, Mona von Rosing, Nathaniel Palmer, Neil Kemp, Nils Faltin, Patricia Kemp, Peter Franz, Rich Hilliard, Richard N. Conzo, Richard L. Fallon, Rogan Morrision, Ronald N. Batdorf, Sarel J. Snyman, Scott Davis, Simon Polovina, Steve Willoughby, Thomas Boosz, Thomas Christian Olsen, Ulrik Foldager, Victor Abele, Volker Rebhan, Wim Laurier, Yury Orlov, Zakaria Maamar

Business Process Trends

Building BPM Competencies - the BPM Center of Excellence

The various BPM Roles

Working with the BPM LifeCycle

Process Analysis

Process Build

Process Deployment

Process Monitoring & Process Maintenance

Continuous Process Improvement

Chief Process Officer - executing the strategy

iBPM - Intelligent Business Process Management

Evidence Based BPM

Social Media & BPM

BPM Maturity

Phase IV -The BPM Way of Modelling

Mark von Rosing, Conrad Bock, Henk deMan, Fred Cummins, Henrik von Scheel, Stephen White, Jonnro Erasmus, Mathias Kirchmer, David Coloma, Gabriella von Rosing, Henrik von Scheel, Karin Graeslund, Hans Scheruhn, Richard L. Fallon

BPMN

How to work with and model Business Processes Variations

Focusing business processes on superior value creation: value oriented process modelling

Sustainability Oriented Process Modeling

Process Automation- Link between process models and information models

Phase V - The Way of Implementation and Governance

Mark von Rosing, Joshua von Scheel, Asif Gill, Maria Hove, Mona von Rosing, Joshua von Scheel, Dickson Muhita, Maria Hove, Gabriella von Rosing, Bob Storms, Dr. Hendrik Bohn, Joshua von Scheel, Richard Conzo, August W. Scheer, Nils Faltin, Kenneth Dean Teske, Michael D. Tisdel, Victor Abele, Justin Tomlinson, Henrik von Scheel, Gary Doucet, Gert O Jansson

Agile BPM

BPM Change Management

BPM Governance

BPM Portfolio Management

Real Time Learning BPM

BPM Alignment

Business Process Outsourcing

Phase VI - The Way of Training and Coaching

Mark von Rosing, Henrik von Scheel, Marianne Fonseca, Maria Hove, Ulrik Foldager

The need for a standardized and common Process Training

Process eXpert Training

Process Architect Training

Process Engineer Training

Executives, Managers, Business Process Professionals, Students, Academics and Researcher

Mark von Rosing is a best-selling author, a sought-after speaker, researcher and board-room advisor. He is a pioneer in the field of climate control and Sustainability. Through his research, publications and effort with standard bodies (ISO, IEEE, OMG, CEN, NIST, LEADing Practice, NATO, UN, W3C) he has been involved of developing 200+ Enterprise Standards and 52 different Industry Standards. Beyond, he left his mark in the field of process modelling having published the best-selling book series The Complete Business Process Handbook, published by Elsevier. Companies such as SAP AG have involved him in developing and leading their Sustainability approaches as well as the Sustainability architecture approaches.
Henrik von Scheel is regarded as one of the most influential thinkers on strategy with focus on growth + innovation and is a sought-after speaker. Listed by Financial Times as one of the most influential business thinkers on strategy and management concepts and corporate practices. He was awarded the “NEXT 100 Top Influencers of the European Digital Industry in 2012" among the most important Europeans shaping our digital future.

Best known as one of the founding fathers of Europe’s digital agenda 2020 and Industry 4.0. He has played a significant role to define Germany's digital agenda in 09, which was adopted by the European Commission in 2010 as part of the Europe 2020. He digital agenda evolved into the fourth industrial revolution.

Through his academic research, publications and efforts with standard bodies (ISO, IEEE, OMG, CEN, NIST, LEADing Practice, NATO, UN, W3C) he has defined concepts and practices in business management and strategy execution that have evolved the mainstream thinking of what is being taught by academia and applied by organizations today.

He is accredited for his contribution of having identified the repeatable patterns of the outperformers, early adopters, & industry adopters and hyper-growth organization over t

  • Learn what Business Process is and how to get started
  • Comprehensive historical process evolution
  • In-depth look at the Process Anatomy, Semantics and Ontology
  • Find out how to link Strategy to Operation with value driven BPM
  • Uncover how to establish a way of Thinking, Working, Modelling and Implementation
  • Explore comprehensive Frameworks, Methods and Approaches
  • How to build BPM competencies and establish a Center of Excellence
  • Discover how to apply Social BPM, Sustainable and Evidence based BPM
  • Learn how Value & Performance Measurement and Management
  • Learn how to roll-out and deploy process
  • Explore how to enable Process Owners, Roles and Knowledge Workers
  • Discover how to Process and Application Modelling
  • Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement
  • Practical continuous improvement with the way of Governance
  • Future BPM trends that will affect business
  • Explore the BPM Body of Knowledge