The Routledge Dictionary of Business Management (3^rd Ed.)
Routledge Dictionaries Series

A fully comprehensive resource for those wanting to know about the world of business management. Students and working professionals alike can enjoy quick and accessible definitions and the extensive cross-referencing system allows readers broader access to subject areas. This dictionary covers all the topics, issues and terms in the field, including: business economics, consumer behaviour, corporate strategy, financial management, human resource management, information technology, management accounting, marketing and organizational behaviour and work psychology.

Introduction, 'ABB' to 'Zone of indifference'.

Dr David A. Statt was formerly Academic Director of Edinburgh Business School. He has worked as a manager, a consultant, a trainer and an academic in Britain, Canada and the United States.