Description
How to Measure Customer Satisfaction (2nd Ed.)
Author: Hill Nigel
Language: EnglishSubjects for How to Measure Customer Satisfaction:
Keywords
Base Response Rate; John Brierley; Average Satisfaction Score; Rob Macdougall; Face To Face; CSM; Measure Customer Satisfaction; Maximise Response Rates; Customer Contact Staff; Customer Satisfaction Measurement Survey; Wo; Self-completion Questionnaire; Customer Satisfaction Index; PFIs; Satisfaction Index; Improve Customer Satisfaction; Customer Satisfaction; Customer Satisfaction Survey; Mirror Survey; USA; ACSI; Web Surveys; Importance Questions; Electronic Surveys; Exploratory Research; Tv Advertising; Introductory Letter
Publication date: 08-2017
· 17.4x24.6 cm · Hardback
Publication date: 12-2003
150 p. · 17.4x24.6 cm · Paperback
Description
/li>Contents
/li>Readership
/li>Biography
/li>