Make Change Happen
Get to grips with managing change in business

Change in business is constant. Manage it well and you?ll grow your business, stay ahead of the curve and take full advantage of every new opportunity.

The key to successful, well-managed change is in this book.  Written by a specialist, its practical, visual, step-by-step approach will make sure you?re always on the right track, that change in your business is smooth, stress free and well-structured, and that all your stakeholders remain on board every step of the way.

Make Change Happen gives you the start-to-finish plan you need to implement your change programme and make sure you know what to do: 

• Before you start ? consider what change really means for your company: your motivation, your goals and your expectations
• Once you?ve started ? agree the goals, understand the change curve and what you can do to make a difference
• In the middle ? mastering the mid-project slump, closing gates and focusing on progress
• At the end ? knowing when you?re finished, evaluating how you?ve done and understanding why, if things went wrong 

This is your practical toolkit for the change process and how to get it right ? first time, every time!

Introduction: Why making change happen is so important

What to do before you start

Chapter 1: What do you mean by 'done'?

Chapter 2: Aim for A+ and you will get an A

Chapter 3: How to plan for successful change - Hooks

Chapter 4: How to plan for successful change - Change Pieces

Chapter 5: How to plan for successful change - Re-estimation

Chapter 6: Always think of getting more.

Chapter 7: Understand the emotional bank account

Chapter 8: The personal touch

What to do when you start

Chapter 9 : How to describe change

Chapter 10: Agreeing on A

Chapter 11: Start with a big rock in the pond

Chapter 12: The change curve

Chapter 13: Writing great change communications

Chapter 14: A simple change plan

What to do in the middle

Chapter 15: How it feels in the middle

Chapter 16: Little celebrations

Chapter 17: Closing the gate behind people

Chapter 18: Agreeing what is agreed and agreeing what is not agreed

What to do at the end

Chapter 19: Focusing on the middle and not the end (yet)

Chapter 20: How to deal with ‘not nice change’

Chapter 21: The signs of failure

Chapter 22: Golden rules of starting again

Ian Coyne makes change happen in the world’s largest and most high paced organizations, such as KPMG, Royal Bank of Scotland, Pearson, Supergroup, the Co-operative Group and BP.  As a change leader, he delivers projects to improve people’s working lives; changing culture & behaviour. In an ever more complex world, Ian excels in communicating changes simply and making successful and sustainable change happen.  He holds a Postgraduate Certificate in International Management and Executive MBA from ENPC Paris.